Frequently Asked Questions
Everything you need to know about shopping with Macoda
How long does shipping usually take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my order status?
Once your order is dispatched, you can track it through the 'Track Order' link in your confirmation email or by logging into your Macoda account dashboard.
Are your products covered by a warranty?
Yes, all Macoda products come with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship.